Can Megabyte Magic really fix my PC online?
Yes, we use technology that allows our techs to repair your PC remotely. Since over 90% of PC problems are software related, nearly every computer problem can be fixed without us ever having to physically touch your system!
How long will it take to fix my PC?
That depends on the services being performed, but we try to have the majority of PC's ready to go in under 48 hours for all shop work.
Is the work done by Megabyte Magic guaranteed?
Yes, we offer a 30 day guarantee on all work done in your home and a 60 day guarantee on all work done is our office. While under guarantee all labor is done free of charge until the problem is fixed.
Will technicians from Megabyte Magic help me set up my cell phone and sync it to my PC?
Yes, we here at Megabyte Magic consider a cell phone just another PC peripheral. This includes I-phones and I-tunes set-up.
Does Megabyte Magic service Apple brand computers?
No, at this time Megabyte Magic only specializes in IBM compatible PC's.
Are there any hidden fees or surprise costs associated with PC repair?
No, after our comprehensive diagnostic is complete you will receive a written estimate detailing all repair costs and options before work is started.
Will technicians from Megabyte Magic pick up my PC?
Yes, we will come to your home, expertly disconnect your PC, take it back to our office and perform all necessary and authorized repairs, then return and reconnect your PC to all previously attached devices.